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Westpac announces changes in performance objectives for branch roles
Westpac recently announced changes to the way your FY17 performance objectives for retail branch roles will be measured, by revising the definition of effective performance.
Currently in order to receive an effective rating on your FY17 performance objectives you must achieve good on 4 out of 5 (5 out of 6 for some roles) performance measures on your scorecard.
The Westpac Group Enterprise Agreement outlines that performance objectives must be fair and transparent and apply for a defined period. Any changes to performance objectives that have been set for a particular performance period will only be by agreement between you and Westpac.
What is changing?
Westpac are moving to a more subjective definition of effective performance, and have developed a new set of guidelines that includes:
  • Typically meets most performance expectations i.e. achieves ‘good’ on most performance measures.
  • Leaders can apply some discretion in specific circumstances.
  • Must meet risk and compliance requirements.
  • Must demonstrate service promise behaviours.
We want to hear from you
Let us know what you think of the changes to how effective performance is measured by emailing us at ebfeedbackwbc@fsunion.org.au  When sending us your feedback consider the following:
  • How will these changes impact you?
  • Do you agree with these changes?
  • Will these changes make it easier for you to reach an effective rating?
  • Will these changes have a positive or negative impact for you?
  • Have you been asked to agree to these changes?
For more information or advice and support contact Member Rights Centre on 1300 366 378.
Contact Details
Ph: 1300 366 378

Authorised By: Julia Angrisano, National Secretary
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