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Westpac Announce Plans To Close More Branches

Westpac have announced a proposal to permanently shut the doors on another two branches in their retail network.

The latest announcement, which Westpac are calling an amalgamation, is to close one branch in Western Australia and one in Victoria.  The branches identified for closure are:

  • Westpac Inglewood (Western Australia),
  • Westpac Kingston (Victoria).

Once again Westpac has blamed the decline in over-the-counter transactions and an increase in customers accessing mobile and digital banking options as factors in their decision to close these latest branches.  The bank has provided the same reason for each of the closures, and in each case has told the FSU:

“We’ve seen ‘over-the-counter’ transactions steadily decline as a significant number of our customers increasingly use digital banking channels including mobile banking, and internet banking”.

What Westpac are not saying is for a number of years staff working in their branches have been expected to push customers to use mobile and digital banking options, it is a performance target staff are measured against.


Are you impacted?

The Westpac Group Enterprise Agreement 2016, (EA), sets out your rights and entitlements, including what steps Westpac must undertake in consulting you about the proposed branch closure.   The EA also contains important information on how the Redundancy, Redeployment and Retrenchment process works.

The agreement provisions include:

  • Genuine consultation periods to consider members feedback about proposed changes;
  • Measures Westpac will take to mitigate the adverse affect of the change;
  • Fairer redeployment process that incudes access to case managers and consideration of employee preferences.

If you and your colleagues are impacted, make sure you have all the facts. You can speak to your FSU Workplace Rep or Organiser or contact Member Rights Centre on 1300 366 378 for further information or advice.

Join the FSU online today at www.fsunion.org.au.

PDF Version for download.

Authorised By: Julia Angrisano, National Secretary


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