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Natural disasters, extra hours and school holidays…

Recent natural disasters as a result of Cyclone Debbie and flooding mean lots of additional work for insurance workers as you make sure that people get the support they need during this difficult time.


We know that insurance workers step up in times of need and we are here to support you as you pick up extra shifts, do additional hours and/or overtime to support your customers at this time.


Here are some common questions we get asked that might help you during this time.


Do I have to work extra hours?


Your employer should call for volunteers in the first instance. If there are not enough volunteers you may be asked to work additional hours. You always have the right to refuse unreasonable overtime. Talk to your union rep or call/email the MRC 1300 366 378 / fsuinfo@fsunion.org.au for more details about what “unreasonable overtime” means – it depends on your personal circumstances.


Will I be remunerated for additional hours worked?


You should be paid for the extra hours worked unless you are a packaged employee (each company has slightly different rules). You may be eligible for overtime payments or time off in lieu. Talk to your union rep or call/email the MRC 1300 366 378 / fsuinfo@fsunion.org.au for company specific information.


My kids are on school holidays, and I’ve been asked to cancel my leave, what are my options?


If you have caring responsibilities and do not have childcare options during the school holidays it may be unreasonable for your leave to be cancelled. If you’re unsure about your rights talk to your union rep or call/email the MRC 1300 366 378 / fsuinfo@fsunion.org.au for more information.


Not a member?


Join the FSU HERE

Contact Details
Finance Sector Union Member Rights Centre
Ph: 1300 366 378
fsuinfo@fsunion.org.au
www.fsunion.org.au

Authorised By: Julia Angrisano, National Secretary


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