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WESTPAC BANK CLOSING MORE BRANCHES, DUMPING ELDERLY CUSTOMERS AND LEAVING SMALL BUSINESS IN THE LURCH.
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WESTPAC BANK CLOSING MORE BRANCHES, DUMPING ELDERLY CUSTOMERS AND LEAVING SMALL BUSINESS IN THE LURCH.

 

Westpac Bank is closing more branches, blaming the increasing numbers of customers using online banking and ATMs for the closures.

The latest round of closures includes bank branches in Kincumber (NSW), Wyoming (NSW), Laurieton (NSW) Townsville, Flinders Mall (QLD) and Red Cliffs (Vic).

“Westpac is doing whatever it can to cut costs and if that means disadvantaging elderly customers with passbooks who rely on over-the-counter transactions, they are prepared to dump those customers,” said Finance Sector Union of Australia National Secretary Julia Angrisano.

Ms Angrisano said all the big banks were progressively shutting down bank branches because they were more concerned about maintaining dividends for shareholders than looking after staff or customers.

“Some of the staff at these Westpac branches will be loyal long-serving workers  who will find it hard to get another job,” Ms Angrisano said.

“Local small business operators will also be forced to take their banking elsewhere if they aren’t prepared to go online,” she said.

Ms Angrisano said the Big Four banks, including Westpac, were all pushing to migrate customers to on-line banking or call centres rather than using local branches.

“This is part of an aggressive campaign to get as many customers into on-line banking because the banks know they can make massive savings by reducing staff numbers.”

Ms Angrisano said over the past year Westpac had closed 50branches, with CBA, ANZ and NAB also actively closing bank branches in regions and suburbs where they make less profit from customers.

 

Julia Angrisano is available for interview.

Media contact John Hill 0412197079

 

Contact Details
John Hill
Ph: 0412197079
Mob: 0412197079
john@mountainmedia.com.au
www.fsunion.org.au

Authorised By: Julia Angrisano, National Secretary
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