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CBA Staff shouldn’t take the blame for the Bank’s latest crisis
CBA is in the news once again for all the wrong reasons and staff should not be forced to deal with the wrath of the public, customers or shareholders as this latest scandal to hit the bank is made public.
Are you working in a CBA branch today and being abused or questioned about CBA's latest scandal? If so you can contact FSU for help and assistance on 1300 366 378.
Allegations made by the anti-money laundering watchdog AUSTRAC that CBA failed to report and meet their obligations regarding money-laundering via suspicious deposits through ATMs is the latest in a string of scandals to rock CBA and our industry.
You can read more about this latest scandal here:
Loyal, hardworking frontline staff should not have to put up with abuse or be questioned because of the bank’s systemic and cultural problems. If you encounter an aggressive or violent customer today, or at anytime, make sure you report the incident via the bank's internal reporting process and seek advice and support from FSU if necessary.
Only a Royal Commission into our industry will get to the bottom of this top-down driven culture and force those at the top to be accountable for their actions.
The CBA’s dogged pursuit of a technological edge over its competitors has meant human oversight of these types of transactions has ceased, and this has been to the detriment of the broader community.
If you’re working on the frontline today in CBA and need support and assistance in dealing with this latest scandal to hit your employer, contact the FSU member rights centre on 1300 366 378 or email fsuinfo@fsunion.org.au
If you’re not already a member, join today. We need to stick together now more than ever.
Contact Details
Finance Sector Union
Ph: 1300 366 378

Authorised By: Julia Angrisano, National Secretary
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