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Banking Royal Commission – Your Stories of Poor Leadership and the Toxic Culture Will Make All The Difference

Right now we have a rare chance to shine a spotlight on the finance industry. The FSU will present crucial information to the Royal Commission into Misconduct in the Financial Services Industry. Your experiences of front-line work in the industry are vital, to ensure the Royal Commission hears the right story.

The scandals that have plagued our industry derive from systemic and cultural issues. It is vital that the Commission hears this, not just banks’ “bad apples” version. As a former member of the FSU, we know you have had experience of these issues.

The FSU has built an online portal where you can tell us your experience of toxic culture in the finance sector, so that this information can be presented to the Royal Commission. Click here to share your story of banking culture:

This is a once-in-a-generation opportunity to address the systemic and cultural issues that finance workers have been working to rectify for years, such as:

  • conflicted pay systems that pit finance workers’ livelihoods against customers’ best interests;
  • unfair and unreasonable sales targets and regimes that put pressure on staff to push particular products or customer practices; and
  • staffing rationalisation and reduction that has led to loss of experience, and has stretched remaining staff to ensure they are compliant and meet expectations to maintain their job.


The FSU Portal is confidential and FSU will contact all contributors to discuss the next steps towards submitting to the Royal Commission.

Stories and experiences of working across the finance industry provided by workers and former workers can shape the outcomes of the Hayne Royal Commission – this is an opportunity to fundamentally improve the lives of finance workers, customers and the community.

We are standing up for finance workers, making sure the Royal Commission hears our side of the story. We need the Royal Commission to know what it’s like to work in our sector, so they understand what needs to change.

Not a member? You can join on-line today: http://www.fsunion.org.au/Join-the-FSU/default.aspx

Authorised By: Julia Angrisano, National Secretary
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